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Customer Feedback
Leader Systems LLP  - ISO 9001
In this world where people are far too quick to complain and slow to compliment, I’d just like to say how pleased we’ve been with the IMSXpress system. We’ve been running for it for probably 5 or 6 years and it’s revolutionized the operating of our quality management system.
Kind regards
Richard Williams
Managing Director,
Leader Systems
Warwickshire, United Kingdom
Electral Devices   - ISO 9001
Hi Jack
I would like to thank you for a wonderful product that is IMSXpress. During our recent annual audits, our auditors seemed very impressed with your product. Further even our customers ( automotive engine manufacturers ) in India whoever have seen the product have appreciated it & on occasions have even recommending it to their vendor base.
Thanking you once again.
Gaurav Milind Joshi
Electral Devices
Pune, India
Orthodontic Bracket360 S.L  - ISO 13485
Bracket360 has obtained ISO 13485 certification by Bsi Grup UK. I want to give thanks to all your team for your software and starter pack
Best Regards
Enrique Cervera
Orthodontic Bracket360 S.L
Madrid, Spain
Mechanical Drafting & QA Services   - ISO 9001
Hi Jack
As an independent contractor providing mechanical drafting and QA services I rely on software products to get the job done effectively and quickly.
After using two QA software products in the past I came across your product IMSXpress. After reading about this I decided to try your product. My opinion of this product in one word is "excellent".
Firstly I can not recommend this product enough to customers who want to set up and maintain quality assurance compliance simply and effectively. As a cost effective purchase it is a very good value for the money. It is ideal for small businesses or contractors.
The installation is simple and I have not come across such prompt customer service with any other software product I have used in the past.
I thank you sincerely for making my job of implementing, organizing and maintaining a QA system so easy
thanks to you Jack and all your team.
Anthony (Tony) Rajecki
Mechanical Drafting & QA Services
Western Australia
Aretech LLC  - ISO 13485
Hi Jack
Our ISO13485:2003 stage II audit went exceptionally well, thanks in large part to your software.
Dr. Joe Hidler
Aretech LLC
Ashburn, Virginia
IDx LLC  - ISO 13485
Hi Jack
We had an ISO 13485 audit at the end of March. You expressed an interest in the outcome of the audit. Well, the audit was successful, the auditor was happy with our system and she was familiar with IMSXpress too. Your templates helped us a lot when we started putting the QMS together.
Meindert Niemeijer, PhD
Chief Technology Officer
Iowa City, Iowa
BAE Systems Safety Products  - ISO 9001+14001
Our company has been using IMSXpress for about 4 years. I reviewed many QMS packages before deciding on IMSXpress. I have always been happy with my choice. The other employees here are equally happy with IMSXpress. The one thing that impresses me aside from the ease of use of the software itself is the support we have received. The one thing that sets AQA apart from its competitors is the outstanding support for the product. Every time I have had a question, I have received the answer promptly. During our upgrade to the new professional version we had a problem with the database conversion. Mr. Kanholm talked us through the issue and stayed on the phone with us the whole time until the problem was resolved. We had a special need for transfer of the database information during the upgrade and AQA responded immediately with a solution. These actions are what set AQA apart from the crowd – outstanding support before, during, and after the sale!
Thank you,
Marc Mitchell
Quality Manager, Land & Armaments / Individual Protection Systems (IPS)
BAE Systems Inc.
Pompano Beach, Florida
Hi Jack
Thanks for all your help in getting our QMS up and running! MSR-FSR management is thrilled with the speed and results of our QMS project, which was enabled and jump-started by your IMSXpress application and excellently-written templates. In customizing the documents for our company, I added a process map or diagram to the first page of each document. This was not a difficult task due to the simple and sensible organization of your templates, and I am hopeful that our employees will find them very user-friendly and actually use them more often in their daily activities.
Best Regards,
Greg Foulger
Director of Quality
Chandler, Arizona
Giesecke & Devrient Systems Canada
Good Morning,
I recently purchased the ISO 14001 documentation from IMSXpress. I am very pleased with my purchase. The procedures and manual are very well written. Much better than the documentation I have seen from your competitors and the consultants I've worked with.
Best Regards,
Jim Shorter
Environment, Health & Safety Manager
Giesecke & Devrient Systems Canada Inc..
Markham, Ontario
SNAP Diagnostics L.L.C.
Hi Jack
Just wanted to let you know that we had our 13485 audit last week. We were recommended for certification – only a few minor non-conformances. IMSXpress was most helpful in us being able to achieve this in such a short time. The auditor mentioned that this is the second audit he has done recently where the company used the software.
Best Regards,
Ron Rolfsen
Vice President of Operations
SNAP Diagnostics, L.L.C.
Wheeling, IL
PDM Solutions, Inc
Hi Jack
PDM is very pleased to announce our satisfaction with your IMSXpress software package. Your program has streamlined our goal and we are well within our July target for our surveillance audit. This is by far the best package and solution I have seen. In fact, I have suggested to one of my friends that he use your system when they are ready for their implementation.
Best Regards,
Robert Valles
Quality Manager
PDM Solutions, Inc
San Diego, California
Rubber Fab and Molding
Hi Jack
I recently purchase IMSXpress for my company. I needed to become ISO 9001 certified for one of my customers. I just wanted to let you know that we did become ISO 9001 certified and we could not have been happier with your product. I just thought I would drop you and email and let you know.
Thanks for all of your help,
William Washer, Jr.
Rubber Fab and Molding
Johnsburg, New Jersey
PDM Solutions, Inc
GREAT system. I am so glad I did not jump into making documents until I had time to use your software. There is a lot of content and I love the way everything is referenced to other similar documents/requirements. By the time I finish editing and performing the GAP, I will be an expert with your system.
Best Regards,
Robert Valles
Quality Manager
PDM Solutions, Inc
San Diego, California